Shipping & Delivery

How long does shipping take?
- We process orders within 1 business day. After processing, Royal Mail typically delivers within 2-3 business days to the UK.

How to track my order?
- Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery through Royal Mail’s website.

I want to cancel my order!
- To request a cancellation, please email me at karen@zephystudio.com with your order number. We can process cancellations and refunds only if the order has not yet been shipped; once an order is shipped (typically within 1 business day), it cannot be cancelled.